Process

We are open to any and all project ideas and will be very transparent about our work schedule and limitations. If we can't build something exactly the way you want it, we can refer you to someone else who can.

Design

Each piece we make is carefully designed to every detail. Nothing is overlooked through this process.

Once the scope of work has been discussed for your project, we can begin designing your piece digitally. A non-refundable $200 design fee is required to begin this phase. Not all pieces will require digital models and renderings, but we will let you know if they are required to proceed. Revisions in 3D models are common and encouraged, as they will help us get to the final idea you have in mind. Once the design is approved, your design fee will be subtracted from the total price of the work.

Work and Payment

A 50% deposit is required after the design is agreed upon. This is to cover material costs and labor to begin your piece. The remaining balance will be paid upon delivery or before shipping if the piece is to be shipped. We will deliver pieces within a 4 hour radius of San Mateo for an added charge depending on distance.

Lead times vary depending upon the project and material availability. Live edge slab pieces could take months depending on how long your slab takes to dry in the kiln. We will give you estimated delivery dates once the project has started and we appreciate your patience and understanding if we fail to meet a deadline. Furniture making is a long process and we often have a long queue of orders.